Terms of Service

1. Agreement to Terms

By accessing and using the EduGenie Way website and services, you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and EduGenie Way Limited, a company registered in England and Wales (Company Number: 12345678).

Our registered office is located at 25 Tech Innovation Centre, Birmingham Science Park, Birmingham B7 4BJ, United Kingdom.

2. Description of Services

EduGenie Way provides educational resources, training, and support services related to 3D printing and IoT technologies for UK schools and educational institutions. Our services include:

• Educational content, tutorials, and project guides
• Teacher training programmes and workshops
• Curriculum resources and lesson plans
• Technical support and consultation
• Newsletter and blog content
• Community networking opportunities

3. Eligibility and Registration

3.1 Eligibility

Our services are intended for:

• Educational professionals and institutions in the United Kingdom
• Individuals aged 18 or older
• Authorised representatives of educational organisations

3.2 Account Information

When creating an account or subscribing to our services, you must:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorised access

4. Acceptable Use

4.1 Permitted Use

You may use our services for educational purposes in accordance with these Terms. This includes:

• Accessing and using educational resources for classroom instruction
• Participating in training programmes and workshops
• Sharing appropriate content within your educational institution
• Engaging with our community in a professional manner

4.2 Prohibited Activities

You must not:

• Use our services for any illegal, harmful, or unauthorised purpose
• Redistribute, sell, or commercially exploit our content without permission
• Attempt to gain unauthorised access to our systems or other users' accounts
• Upload or transmit malicious code, viruses, or harmful content
• Harass, abuse, or harm other users or our staff
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Use automated systems to access our services without permission

5. Intellectual Property Rights

5.1 Our Content

All content on our website and services, including but not limited to text, graphics, logos, images, software, and educational materials, is owned by EduGenie Way or our licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

5.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to use our educational content for legitimate educational purposes within your institution, subject to these Terms.

5.3 User Content

Any content you submit to us (feedback, suggestions, ideas) becomes our property and may be used without compensation or attribution, unless otherwise agreed in writing.

6. Payment Terms

6.1 Pricing

Pricing for our paid services is displayed on our website and may be subject to change with reasonable notice.

6.2 Payment

Payment is due in advance for all services unless otherwise agreed. We accept payment by:

• Credit/debit cards
• Bank transfer
• Purchase orders from recognised educational institutions

6.3 Refunds

Refund requests must be made within 14 days of purchase. We will consider refunds on a case-by-case basis, particularly for services not yet delivered.

7. Privacy and Data Protection

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in our Privacy Policy.

We are committed to protecting your privacy and complying with UK GDPR and Data Protection Act 2018 requirements.

8. Service Availability and Modifications

8.1 Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.

8.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We will endeavour to minimise disruption to your educational activities.

9. Disclaimers and Limitations of Liability

9.1 Educational Guidance

Our services provide educational guidance and resources. Implementation of 3D printing and IoT technologies should be undertaken with appropriate safety measures and adult supervision.

9.2 Limitation of Liability

To the fullest extent permitted by UK law:

• Our total liability for any claim shall not exceed the amount paid by you for our services in the 12 months preceding the claim
• We are not liable for indirect, consequential, or special damages
• We do not warrant that our services will be error-free or uninterrupted
• You use our services at your own risk

9.3 Safety Disclaimer

3D printing and electronic projects involve potential risks. Users must:

• Follow all safety guidelines and manufacturer instructions
• Ensure appropriate adult supervision for students
• Conduct proper risk assessments before implementation
• Comply with health and safety regulations

10. Indemnification

You agree to indemnify and hold harmless EduGenie Way, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of any intellectual property or other rights
• Implementation of projects or activities based on our resources

11. Termination

11.1 Termination by You

You may terminate your use of our services at any time by contacting us or unsubscribing from our communications.

11.2 Termination by Us

We may terminate or suspend your access to our services immediately if you:

• Violate these Terms
• Engage in prohibited activities
• Fail to pay for services
• Provide false or misleading information

11.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions that should survive termination (including intellectual property, liability limitations, and dispute resolution) will remain in effect.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

12.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.3 Alternative Dispute Resolution

Before pursuing formal legal action, we encourage resolving disputes through direct communication. We are committed to finding mutually acceptable solutions.

13. Changes to Terms

We may update these Terms periodically to reflect changes in our services, applicable law, or business practices. We will:

• Post updated Terms on our website
• Update the "last updated" date
• Notify you of material changes via email or website notice
• Provide reasonable notice before changes take effect

Your continued use of our services after changes constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms or need to contact us for any reason:

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with a valid provision that most closely reflects our original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and EduGenie Way regarding your use of our services and supersede all prior agreements and understandings.